These Booking Conditions supercede all previous issues.

Reservations of accommodation are accepted by Vivat Trust Management Services Ltd, trading as Vivat Trust Holidays, a wholly owned subsidiary of The Vivat Trust Ltd (registered Charity No. 282921), hereinafter referred to as the Company, on the following conditions:-

CONTRACT OF HIRE - The hiring contract shall be between the Hirer and the Company and shall be deemed to be made subject to these Booking Conditions. The Contract of Hire is not effective until the Company despatches to the Hirer written confirmation of a booking. The hiring contract confers upon the Hirer the right to occupy the property for a holiday only within the meaning of section 9 of the Rent Act 1977.

DEPOSIT AND BALANCE PAYMENTS - All holiday bookings made more than eight weeks before intended date of departure must be accompanied by the appropriate deposit. In these cases the balance of the holiday charge is payable not later than eight weeks before the intended date of departure. The Company shall be entitled to treat any failure to pay such balance by the due date as a cancellation of the booking by the Hirer and will notify the Hirer in writing if it intends to do so. Where bookings are made ten weeks or less before the intended date of departure the whole of the holiday charge is payable at the time of and with the booking.

PAYMENT BY CREDIT CARD - Hirers paying by credit card over the telephone are deemed to have read all Booking Conditions and agree to be bound by them.
PLEASE NOTE THIS SITE DOES NOT OFFER SECURE ONLINE TRADING. DO NOT SEND CREDIT CARD DETAILS BY EMAIL OR INCLUDE DETAILS ON THE RESERVATION FORM. VIVAT WILL TAKE NO RESPONSIBILITY FOR ANY CREDIT CARD FRAUD COMMITTED AS A RESULT OF SENDING INSECURE PERSONAL CREDIT CARD DETAILS TO VIVAT.

CONFIRMATION OF BOOKING - All charges as well as the amount of deposit are shown on the Confirmation of Booking. The deposit shall be treated as part payment of the total sum due for the holiday. Once a Confirmation of Booking has been issued, the Hirer is responsible for the total advertised price of the property and extras as shown on the Confirmation of Booking. If payment of the balance is not received by the date shown on the Confirmation of Booking we reserve the right to levy a surcharge of £50 or cancel your holiday

V.A.T. - All prices quoted are based on current prices and rates of V.A.T. at the time of going to press. The Company guarantees to maintain basic prices for the period stated. However, the Company is unable to absorb increases in Value Added Tax or any new forms of taxation which may be introduced after the site was launched. Any such increases will be charged as notified and will be payable.

BOOKING CANCELLATION - Cancellations must be notified in writing to the Company. Once a Confirmation of Booking has been issued the person making the booking is responsible for the total cost shown thereon. THE DEPOSIT PAID ON THE BOOKING WILL BE AUTOMATICALLY FORFEIT. So long as written notice of the cancellation is received by the Company not less than 8 weeks before the holiday commencement date, the Hirer will also be liable to pay the appropriate Cancellation charge as below.

More than 57 days before start date - £100.00
56-15 days before start date - £135.00
14-8 days before start date - £165.00
Less than 8 days - £250.00

ALTERATIONS TO BOOKINGS - Once a Confirmation of Booking has been issued any alterations to bookings shall incur an administration charge of £50.

PERSONAL BELONGINGS - Baggage and personal belongings are at the Hirers risk at all times. No responsibility can be accepted for loss or damage to any car or its contents.

PARTY SIZE AND COMPOSITION - In no circumstances may more than the number of persons as stated in the Brochure occupy a property. The Company reserves the right to refuse admittance if this condition is not observed. Bookings cannot be accepted from groups (more than 2 persons) of young, single persons under the age of 25.

MINORS - Bookings can only be made by adults and cannot normally be accepted from minors under the age of 18.

TAKEOVER, RETURN & LETTING PERIOD - All bookings commence at 4pm (except where otherwise stated) on the day of arrival and end at 10am on the day of departure. The company reserves the right to levy an additional charge if the property is not vacated by 10am on the day of departure.

HIRER'S RESPONSIBILITY - The Hirer is responsible for the property and is expected to take all reasonable care of it. All equipment, utensils etc must be left clean and the property must be left clean and tidy at the end of the hire period. If the property is left in an unsatisfactory condition and additional cleaning costs are incurred, the Company reserves the right to recover these costs from the Hirer. All breakages and damage must be reported to the housekeeper immediately so that they can be rectified. All breakages and damage are the legal responsibility of the Hirer and the cost of repair or replacement shall be refundable to the Company upon demand.

THE COMPANY'S RIGHTS - The Company reserves the right to refuse any booking and also cancel any booking already made, if in its absolute discretion it considers this to be necessary. Where a booking is cancelled by the Company, it will make every effort to offer an alternative holiday at no increase in cost and if the Hirer does not accept the alternative holiday offered, the Company will return to the Hirer the deposit paid and any other sum paid to the Company by the Hirer and liability for all consequential loss, damage and disappointments is accordingly limited to such return.

INTERNET SITE - While every effort has been made to ensure that the representations stated on this site and in all advertising matter are made in good faith, neither they nor any oral representations made by employees or representatives of the Company will create liability on the part of the Company.

COMPLAINTS - Any complaints concerning the property, its equipment or facilities must be notified immediately to the Housekeeper in order that the necessary action can be taken.

GENERAL - There shall be no liability for any claim arising from the act, omission or neglect or default of the Company, its employees or representatives unless proved to be done with intent to cause damage or recklessly and with knowledge that loss or danger would probably result. The Company's agents, servants and employees or other representatives have no authority to waive or modify these Conditions other than in writing.

RIGHT OF ENTRY - The right of entry to the property at all reasonable times is reserved by the Company with or without workmen for the purpose of inspection or to carry out repair deemed necessary to the property, facilities or equipment including the exterior and garden, provided prior notice had been given.

LEGAL - In the event of any dispute between the parties, it shall be referred to the jurisdiction of the English Courts only and any contract shall be governed by English Law and interpretation.